Choosing a cleaning company for your building
Choosing a cleaning company for your building/project is an important decision. You want to make sure the company is qualified, responsive and trustworthy. Here are some tips on how to hire and what to require from Melbourne cleaning company commercial.
A commercial cleaning company can be a cost-effective investment for businesses. A work environment that is properly maintained by a professional company can have a positive effect, not only on the appearance of a business, but also the work environment and the image of the business. Professionally trained Melbourne cleaning company commercial may also have the knowledge about specialty cleaning services that in-house cleaning staff do not have. Hiring a commercial cleaning company may be much more cost-effective for a business than their in-house staff.
1. Get price quotes from at least three companies.
It's not always best to hire the cheapest company. Be sure to compare the proposed scope of work and the quality of products used for the job. Do the price quotes include materials, labor and equipment? What will they charge for special requests outside the scope of work? Beware of deals which sound too good to be true, because they just might be!
2. Ask how long they've been in business.
Cleaning companies notoriously come and go. They often change their name to reset their reputation, but the company is run by same people. Be sure the cleaning company you choose has established a reputation for quality service in the community.
3. Are they licensed, bonded and insured?
Protect yourself and your property. Make sure your cleaning company is properly licensed for the work they are doing. If they are bonded, you have further assurance that you will not suffer a loss at their hands. And never hire a cleaning company who can't show you proof of insurance.
4. Ask if they guarantee their work.
Most companies will tell you that your satisfaction is guaranteed, but what do they mean? Will they return your money if you are dissatisfied? Will they return to the jobsite to make it right? Get the scope of work and price in writing before the work is done so you can compare what you were promised with what you received.
5. Ask for a list of references.
A good cleaning company will have a loyal client base. Ask for references who have projects similar to yours. And once references are provided, do your diligence and contact them!
6. Do they offer 24/7 emergency cleaning services?
In case of a flood, fire, icy sidewalk, clogged toilet or other calamity, can you call on your cleaning company for assistance? If your cleaning company can assist you with emergencies it will save you time and money, because they already know and have access to your building/project.
7. Is a customer service representative assigned to your account?
Once some cleaning companies get your business, it's difficult to get them on the phone. Or you talk to someone different every time you call, and they don't necessarily know your particular account. Before you hire, ask who will manage your account.
8. Will they track your issues and requests, from inception to resolution?
Ask how the cleaning company will handle your issues or requests. How will you know when the issue is resolved or the request is completed? Make sure they have a clear procedure in place to assess, address and follow up.
9. Can they provide all the cleaning services you need?
When choosing a cleaning company, ask about the full scope of services they offer. Why not hire a company who not only cleans your offices, but can also clean your carpets, floors, and windows? It will save you time when those special cleaning projects arise. And they can probably offer you a better price since they are already in your building.
10. Do they offer Green Cleaning products and practices?
The goal of today's green cleaning movement is to minimize impact on the environment, building occupants, and cleaning personnel. If these issues are important to you, ask if your cleaning company has experience with green cleaning.
Some businesses can benefit from the professional services of a company like this beyond their offices. For example real estate agencies may benefit by hiring a professional commercial cleaning company as part of their staging design. Hiring Melbourne cleaning company commercial can help improve the interior and exterior look of a home or business for sale. These professionals are trained to get rid of issues where regular cleaning isn't enough such as smells caused by pets or smokers, and mold & mildew issues. For older houses with that musty older home smell, or homes that have been closed up, hiring a commercial cleaning company can get rid of those issues. A professionally cleaned piece of real estate is much more attractive to potential buyers.
Commercial cleaning companies often offer 24 hour emergency Melbourne cleaning company commercial seven days a week. These services may include clean-up due to water damage from flooding or leaks, fire and smoke damage, and post crime scene clean-ups. A commercial cleaning company that already has cleaning maintenance services with your business will already understand your post emergency clean-up needs.
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